One of the most common mistakes we make is try and change
something/anything by plunging ahead without buy-in from upper management and
employees and missing the mark in creating the sense of urgency. When complacency levels are high, we
miserably fail in this. Time and again we have seen many smart individuals who
fail to create sufficient amount of urgency in the beginning of a
transformation, project or change for many different but interconnected
reasons. Most of the time we underestimate how hard it is to move people out of
their comfort zones, and fail to recognize how our own actions can unintentionally
reinforce the status quo.
At times we lack patience, and in this we cause people being
defensive, we confuse urgency with anxiety and so we push people deeper into
hiding and create even more so resistance.
This is the first part of few errors we make on the path of
our changes. More to follow…..
EL
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